Allentown municipal government buildings remain open for the general public to conduct business with the city however, the public is urged to conduct as much of that business as possible on-line or through the mail.
The city is establishing a new first floor makeshift customer service area at City Hall and other offices to try to maintain the CDC’s recommended six feet social distancing to slow the spread of Covid-19.
The city strongly encourages people to use the Penn Street drop box or U.S. Mail to mail in all city payments. Those persons who discarded or misplaced their tax envelopes may contact the Finance Department at 610-437-7506 and another envelope will be mailed to them. For those who must make payments in person, the first-floor treasury window will remain open.
Persons with business on other City Hall floors will be asked to drop-off permit applications and other documents at the makeshift customer service area for review. City staff will either answer questions on the spot or a staff member will respond by phone or email.
Similar makeshift customer service areas will be set-up at Bridgeworks and the Parks Department office.
The following service changes are in effect at the Allentown Health Bureau…
1. All childhood and adult immunization appointments and low risk Tuberculosis screenings are cancelled and will resume after Easter.
2. All requests for home-based needs are being evaluated on a case by case basis
3. Women with breast health issues will be assisted however routine screenings have been suspended.
4. All educational programming in the community has been cancelled.
5. Sexually Transmitted Disease screenings for symptomatic patients and treatment for STDs will be done by appointment only.
6. License expiration dates will be extended as needed.
The fire department is restricting access to city fire stations. Fire station tours and the department’s ride along program have been suspended.